Shipping costs and details

Once your order has been made, we will prepare it for shipping, and handed over to UPS. If you place your order before 3pm CET, it will be shipped out on the same day.

Packages are shipped from our office in Unterhaching, Germany with UPS.

You will receive an email from us with a tracking number of your package. If you haven’t received your tracking number yet, but your order was set to completed, simply get in touch with us via email, Facebook or Instagram and we will kindly share it to you (You may have entered a wrong email address at checkout).

You can track your package using your tracking number at this site (UPS).

*all prices exclude VAT (where applicable).

Support 24/7

Contact us if you need any assistance. We are happy to help you.

Shipping and Returns

We ship with UPS. Free to return within 30 days, no questions asked. For shipping details, please check our page for: shipping details.

12 month guarantee

We offer 12 month guarantee on all of our products. If you have any issues, just send us an email via our contact page.