Shipping costs and details

Shipping costs will be calculated at Cart or Checkout after you have selected the country.

Once your order has been made, we will prepare it for shipping, and hand it over to UPS or DHL. 

Packages are shipped from our office in Unterhaching, Germany with UPS or DHL.

After your order is shipped, we mark it as `completed` and you will receive an email from us with a tracking number of your package. If you haven’t received your tracking number yet, but your order was set to completed, simply get in touch with us via email, Facebook or Instagram and we will kindly share it to you (You may have entered a wrong email address at checkout).

You can track your package using your tracking number at this site (UPS) or here at DHL.

*all prices exclude VAT. Costs are calculated by weight and size.

Disclaimer: in some cases additional import fees may be charged. 

Support 24/7

Contact us if you need any assistance. We are happy to help you.

Shipping and Returns​

We ship with UPS. Free to return within 30 days, no questions asked. For shipping details, please check our page for: shipping details.

12 month guarantee​

We offer 12 month guarantee on all of our products. If you have any issues, just send us an email via our contact page.